About Chargeback Guardian
Fraud and Chargebacks are a serious threat to all businesses that process CNP (card not present) transactions. With increasingly strict consumer protection regulations and Visa/MasterCard and FTC compliancy requirements, Merchants and Aquirers/ISOs have become dangerously vulnerable to the devastating consequences of non-compliancy, fraud and Chargebacks.
What is Chargeback Guardian?
Chargeback Guardian is a proprietary software system that keeps CNP credit card processing accounts in good standing with Visa/MasterCard by preventing credit card Chargebacks, protecting against malicious and friendly credit card fraud and helping Merchants become and stay compliant.
What is a Chargeback?
A Chargeback is when a credit card transaction has been disputed by a consumer directly with the bank that issued their credit card.
What is Credit Card Fraud?
Credit Card Fraud is when a consumer's credit card is used in a transaction without their permission.
What is Friendly Fraud?
Friendly Fraud is when a consumer purchases from a Merchant, but then changes their mind. Instead of contacting the Merchant for a refund, they contact their bank and issue a Chargeback.
What Technology is Behind Chargeback Guardian?
- Fraud Detection Suite: Filters transactions before they are accepted as a sale for Fraud, Chargebacks, and Revenue protection.
- Predictive Gateway: Provides connectivity to all US major processors and many International Banks. Performs advanced tracking of data, which allows for predictive analysis regarding Fraud & Chargebacks.
- Chargeback Management System: Process, track and fight Chargebacks. Provide analysis of Chargeback trends and solutions to reduce or eliminate Chargebacks.
